Brother Support Canada

My name is Rose Worsnop and I live in Canada. I did engineering from university of Toronto and now working with Brother Printer Support as a technical engineer.call on this number +1778-3818-149

How to Fix the Paper Feeder Issue in a Brother Printer?


If your printer is having trouble to get the paper out of the paper feeder, then this trouble is either due to dirty pickup roller or separation roller. It becomes dirty over time because of paper dust or other airborne particles. So your printing machine needs to be maintained regularly in order to operate it properly.
 
So here, Brother printer Support team presents the complete and easy process to maintain your machine in order to make the paper feeder work effectively. The maintenance depends upon the usage of the printer and pages used for printing on regular basis.
Go ahead and follow the given instructions to fix the issue.
 
  • First of all, switch off your printer and remove the power cable. 
  • Now pull out the paper tray from your machine and then you will see both the rollers. Check the surface of both the rollers to see whether they are dirty or not. 
  • If the rollers are dirty then clean it with a microfiber wet cloth. After cleaning it, keep rollers to dry for few minutes.
  1. NOTE: Don’t use any rubbing alcohol or cleaning solution to clean the rollers. 
  • After that, put the rollers back into the place. Reassemble your printer carefully and then plug back the power cable and turn it on.
 
This process you have to perform once in a week to retain the performance of the paper feeder. If you want a detailed explanation of the above process, then you can contact our experts by dialing our Brother Canada support +1778-3818-149. They will guide you throughout the whole procedure stepwise. You can also reach the team through live chat or via email.